Customer Testimonials
Andrew definitely went above and was one of the best Sales Consultants I have encountered. He provided exceptional service and it shows that he cares about those he helps as well as represents this company well.
Great customer service an really try to get you in s vehicle. The team is excellent
Just want to express my satisfaction with Clayton the sales person. I purchased a 2023 Acura MDX. He was very knowledgeable of the vehicle specs- he explained all features and offered me additional help with any questions
I had some questions about a car that was online. They got back to me quickly and answered all of my questions. Thank you for your help.
Great service and attention. Excellent treatment and very friendly staff. Abdallah specifically was simply amazing.
Andrew was very helpful and our experience was one of our best. We were in an out with a new car in an hour and a half.
Everyone was very nice. I will definitely be back in the future for another vehicle.
The dealership was easy to work with. After a few days, we were able to agree on a price. The actual purchase of the vehicle was very seamless.
I have driven an Acura for almost 20 years! This was my first time dealing with Andrew Risko and it was the best experience! Andrew was so consistent with contacting me and keeping me updated until I was ready to make the purchase. He made the purchase process painless! He was very patient in demonstrating the features of the car. I’ll be looking to Andrew when I purchased my next RDX!
I purchased a used car for my daughter. This is the second car I've purchased from Acura of OP using Andrew. He is easy to work with and always communicates which is what I appreciate most!
Stephania Alton is the best. I got a lot of help from her. Thank you for your help.
I couldn't be happier with the exceptional service provided by the sales team at Hanania Acura of Orange Park. They took the time to understand my needs and guided me through the entire process with expertise. Kudos to Mr.Elnasharty, Mr Atallah and even Mr. Malek, for going above and beyond to ensure customer satisfaction.
I just purchased a new TLX and worked with Andrew. He is extremely professional and easy to work with. I also appreciate that he drove the car to my home and we finished the deal there - super convenient! Even after the sale, he’s been readily available and responsive to answer any questions that I have. Any car purchase that I have going forward, I’ll make sure to deal directly with Andrew. It was a very positive experience from start to finish.
I would like to thank Julia Burchfield, Mark Hanania, Mr. Nadi Malek and Bob Damelio. My car purchasing experience at Acura of Orange Park was superior, Julia Berchfield was very attentive, kind and her knowledge of all the vehicle features was top notch. I have never experienced such a relaxed atmosphere during the whole process they even provided me an excellent meal from a Spanish restaurant on the day I signed all my documents. I am looking forward to a great vehicle service experience from the team at Acura of Orange Park.
Excelente customer, Randy you are a great representative of this dealership ,and what a service should be
Courteous and friendly people. Service advisor even got me a better coupon for Oil Change Service and inspection. Rick Goerz is superb and kept me informed. Wait is not long even with a computer update and car wash. It is the beginning of the new year and Rick made it for a good start of 2023. Thanks.
Alex Cockrell was great. Bought a 2023 MDX from him, very knowledgeable of the car and he made the buying experience easy. Highly recommend Alex Cockrell!!!
Great sale people good price great service vere helpfull in getting intonvh your dream car.
Efficient. Gets customer done in as little time as possible. Brings issues to your attention immediately and provides options for completing necessary work...including scheduling customer for loaner car.
Bachir was very courteous, professional and very knowledgeable. I I highly recommend anyone seeking to purchase a vehicle to go see him at Acura of orange park.
Joshua came right out and received my car sent it back immediately and it only took them an hour change the oil and rotate the tires everything was extremely pleasant
I have purchased several vehicles from them and they've always been very good to me whenever I needed a service or vehicle to drive they've always been very accommodating
Great and timely service. The loaner was clean and there was no waiting on either end.
Excellent service and extremely helpful. Everyone we met there was professional and I felt they really wanted my business.
My whole family use this Service Dept.We won't go anywhere else.We have 6 Honda/Acura vehicles serviced here.
Awesome service I’ve been a customer for 20 years. Amazing staff Samuel gets the job done very efficient.
I got exceptional service from the staff and this experience was great and pleasant and I was very impressed with the manager he was very friendly and professional
Had a very wonderful friendly experience today when I brought my car in for oil change tire rotation had a few filters changed and some windshield wiper blades.
Courteous and friendly. Sense of integrity, no pressure or upsell experienced to promote additional unneeded service products.
Very professional. Outstanding customer service. My Advisor Mr. Gage Goodman was tremendous in handling my services
People are very accommodating and very kind. Car was done as promised. Will come back for sure.
Professional, courteous, transparent service. Very pleased with my first visit. Josh is a real pro!
I have been doing business at Acura Of Orange Park since 1985. I have always had a positive relationship with all the personnel who have come and gone at the dealership. The service manager and all the other people who work in service,especially Gage, have a lot of integrity and communicate very well with their customers. I will continue to conduct my business with Acura Of Orange Park as long as the Haninia family owns it.
My salesmen, Bachir, and the rest of the Hanania automotive group from previous years and current have treated me well. My experience from start to finish was smooth and worked with me on getting the right vehicle that I ordered. Glad I met Carley on setting up the process, Bachir for being fantastic salesmen, and Joseph in finance for smooth transaction and crunching the numbers. Highly recommend visiting the Hanania group for automotive purchases.
Very courteous and unusually honest about what was being done to include cost and time
The dealer ship employees are very nice The lobby was very clean. Great customer service.
Service was fast and friendly as always . I was provided with great explanation before the work was done
I had a great experience at Acura at Orange Park! I had gone to a few dealerships and gotten the run around. However, I worked with Andrew at your dealership and he was honest, friendly and persistent at getting us the deal and the exact car I wanted. He also followed up to make sure I was happy and satisfied. Great dealership!!
I was provide speedy and exceptional service. Joshua did a fantastic job of answering my questions and keeping me informed. Job well done…thank you all.
Friendly, timely service , keep me informed for what other repair and maintenance need for my car.
VIP service. Joshua was very friendly, knowledgeable and quick to make things happen. Thanks for everything!
I purchased our MDX in 2006 from your dealership and have had all my maintenance done with your service department which is outstanding in every aspect!! Everyone is always professional and knowledgeable! You have earned my trust and confidence !!!
Quickly and correctly done.. Kept me in the loop as the work was accomplished .. Also went over what would be done in the future
Service team is awesome Always very attentive to my vehicles needs Highly recommend Acura of Orange Park
Thank you to Pierre for providing great service and being extremely patient throughout the transaction in the purchase of our vehicle. Much appreciated!
The experience was above and beyond! I purchased a 2022 RDX for my wife -Carley Shea responded quickly and kept us informed during the entire transaction. Carley had our vehicle detailed and paperwork printed when we arrived!
Great customer service! Gage delivered on all his vehicle service promises and provided me with a loaner vehicle.
Very flexible and found me a great interest rate. They were very professional and outgoing.
Just came in for my first service on my Acura RDX. Friendly staff here and always ready to assist.
Great staff specially Bachir, Pierre and the General manager Nadi, they treated us like family, we definitely recommend them.
It was a great experience to buy an MDX 2022 type s from Pierre, he made it a true vip sale, and i even met the General Manage Mr Malek he rolled the red carpet for us and made sure the finance went smoothly, they didn’t run my credit with 10 banks like any typical dealership, they really care for there customers and I recommend them always.
Bought my car from here , Carley shey was amazing and very helpful. She's such a professional and knowledgeable manager. She took care of every single detail and made the deal happen. It was joyful working with her.
It was a great experience and they actually did what they said, referencing the price of the vehicle. Very very professional. Kept contact with me without being a Pest. Very knowledgeable about the vehicle I was looking at. Andrew and Carley are world class in what they do in representing their company.
Gage gets customer service. Love how he handles my car needs. Greeting me at the door and walking me to wherever I need to go. With a smile. The Service desk ladies are fun. I asked to speak with the general manager, he came out escorted me to his office with a smile. Ian, wouldn’t take my tip, when I left it in the car and walked away. He found a way to return it saying. “I this you dropped this. “ laughing! Great place. I rate them a 10 with Gage starting the process in past visits.
Awesome and incredible CAR buying experience I had during my 2022 MDX purchase. Stephanie Vosburg from sales team, Hugo Oberti and the team at Acura of Orange Park were very professional, pleasing, well knowledgeable, no pressure, stress to customers. Understanding our needs and helping us with in-depth details and answered all our concerns to pick the right vehicle. Stephanie and Hugo made our experience very memorable and we started spreading our experience and asking our friends and family to visit the dealership and work with Stephanie before making any final decision and you will NOT be disappointed.
Great job, got right on the repair and gave us a loaner car. Everything worked out great
Very friendly environment and staff. Never felt pressured in any way. Very professional at this facility
Felted welcomed like family immediately as we walked thru dealership entrance doors. Pierre was amazing. Didn’t felt rushed to make a purchase and most importantly the salesperson dedicated a lot of time to answer our questions and to make the best deal and offer. Showed us different cars on the inventory with different options to see all the many varieties that Acura has. Big shoutout to Pierre Mazranny, as he didn’t care only to make a sales but to make us feel important and like family. Thanks!
Stephanie is a great rep.made buying a pleasure. Finance rep was great along with the girls in the payment center.
Patient, good assist, good conversation excellent helping, fair meet up, on time answers the phones
We came in and was greeted by friendly staff, great service. We got the vehicle we wanted and I feel like we walked away with a very good deal.
Love my new Acura MDX. Thank you Maxwell Durrance, Awesome Salesman who made it happen!
Love that place and the people… my second car from that place… love my car
Carley Shea is an absolute rock star. We talked with 10 different Acura dealerships and Acura of Orange Park blew them all away with honesty and service. 7 were non-responsive and kind of take it or leave it. 2 were 90s sleezebag tactics. Orange Park was attentive, fast, gave a fair deal, and were honest in dealing with us. The other two dealers we dealt with lied about having to use their financing when we told them our credit union's offer and Carley just went to work and got a better deal to earn the business. We bought the vehicle sight unseen (...
Amazing dealership, and nice people. They are not pushy and always willing to help. I’m feeling like a family there. I will come back again, and highly recommend this dealership!
Stephanie was great she was very knowledgeable on the new MDX thank you and I will be back 😊😊
I was extremely impressed with the staff and ease of purchasing from this dealership. I purchased the vehicle sight unseen and relied heavily on the incredible internet sales manager, Carley Shea. Holloway in the finance department got me an awesome rate and did all paperwork over the internet. It was very smooth. I live over eight hours away from the dealership. The general sales manager, James Pool and salesman, Bachir Atallah opened the dealership early on Sunday so that I could take delivery and make my trip back home. I even received a call from Bachir on Monday to make ...
It's nice to know you can trust a dealership such as Acura of Orange park. They keep their word and give you a great deal. Gabbrielle Kiesel
Excellent experience. Thank you Acura of Orange Park for going above and beyond. Andrew was great.
Ask for Stephanie Vosburg, she is the coolest! She is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Great service and they know they’re stuff
I have been with this company for several years. I always go with Andrew Risko as my salesman. He is very knowledgeable and pleasant to deal with, hassle free and makes life less stressful when buying a high end car.
Acura of Orange Park has been the best! Thanks Stephanie!
Phil was fantastic to work with. Friendly service from everyone I worked with there. Polite and honest. Will recommend to anyone I come to pass with. Hanania Autos is the way to go.
Andrew and the rest of the staff had the best customer service I’ve ever received! Will definitely come back for all of my automotive needs!
I had totaled my car and needed a new one. I live in South GA and had been talking to Andrew on the phone. We were able to do the whole sale over the phone then go pick the car up and sign the paperwork. Best car buying experience I have ever had and I highly recommend them.
Let’s face it, buying a car is a long and less than appealing process. After my Honda Accord was totaled I had the arduous task of car shopping. I had no idea what kind of car I wanted with there being so many options. I swear I looked at hundreds over a two month period. Finally, the Acura TLX was the one. Now all I had to do was find it. I was looking for pre-owned so that in itself poses some careful consideration. I had considered private party but really wanted the peace of mind of a certified ...