Customer Testimonials
I went on a hot day and Youssef took care of me! Everyone was friendly and gave you the time of day. I went to look at the new integra and didn’t leave empty handed. As far as dealerships go this one knocked it out of the park!
AMAZING SERVICE. Gave me a great deal and didn’t sell me a car just to sell me a car. Incredibly nice and considerate employees. 11/10 review imo!
I traveled a considerable distance for this purchase and was thrilled to receive Top notch service from a highly professional Acura specialist named "Andrew Risco". Andrew answered all my questions about my new high-tech machine and when it was time for the financing I had a seamless and expedient transaction with the Finance Manager "Ian Eddington" who was exceedingly honest, professional and brilliant. I regard both of these gentlemen as pro's who stand out from the competition.
First of all I cannot say enough about the team at this dealership. Everyone is so welcoming when you walk in and it instantly put my mind at ease. Unfortunately, I was in accident on my way to trade in my car and it was totaled. The sales rep Andrew Risko stayed in contact with me and assured me that he was ready to help me when I was ready to resume. He even gave suggestions of good collision center (Hanania of course lol). I finally made it to the dealership on the 4th of July and unfortunately we had ... Read More Google - Jul 6, 2025
Andrew Risko and the entire team, the manager did everything they could to provide an excellent experience for what is generally not an easy process. They offered a great deal for both the new car and for my trade-in old car. This is not my first purchase at this dealership, over 100 miles away from my home. I plan to remain loyal to Acura and to this dealership for my next purchases. Thank you
If you're looking for someone who can do a good deal, who's kind, attentive, and very helpful, this is Andrew Risko! We were looking for our new car and found him at Hanania Acura. The service was exceptional, and we got a great deal. We recommend this place if you're looking for a great deal. Even if you're coming from far away like us (we drove eight hours) and have a trade-in, don't limit yourself; they'll help you with that too, and best of all, they can even help you over the phone. Hanania ... Read More Google - Jun 30, 2025
Angel Oslen is the best. Angel made our buying experience a pleasure. I would highly recommend Angel on your next purchase. Loving our RDX Acura!!!!! Thanks to the rest of the team for assisting as well!!!!!!!
So happy with the experience at this dealership! They have went above and beyond to make this deal happen. Between Ron and Nadi, they have made this purchase a success. I highly recommend them and the dealership. This is my 4th purchase from Acura of Orange Park and won’t be my last.
I recently purchased a vehicle from Acura of Orange Park, and I couldn’t be more pleased with the experience. Andrew, my salesman, went above and beyond to ensure I found a car that perfectly fit my needs and budget. He was incredibly attentive, patient, and thorough throughout the entire process, making sure I left not only with a vehicle I love but also with enough left over for my savings.
His dedication to customer satisfaction truly stood out, and it’s clear that he genuinely cares about helping his clients. I highly recommend Acura of Orange Park and especially ... Read More Google - Jun 28, 2025
Jacob was outstanding. He helped me in a heartbeat!
Ron is the best in the world at helping you get your dream car.
Ron is the best!!!
Great experience purchasing my new car. Ask for Ron! Thank you for great service.
Ron was amazing!
I have great things to say about this dealer but Youssef Rhayem is a good sales man and the mange is a great good very trustworthy guy both of them truly
Ronald Wesley Did A Awesome Job I will refer anyone to him he really makes you feel like Family Tried to take a picture but it wouldn’t let me
Angel is who sold me my acura and she was absolutely amazing! I got a new car and basically made a new friend, she was great and so helpful, sweet, and funny! LOVED her!!
FIRST TIME VISIT. AWESOME SERVICE SALESPERSON Angel!👍🙏
I recently had the pleasure of working with Ronald and I couldn’t be more satisfied with the experience. From the moment I walked into the dealership, he made the process smooth, stress-free, and even enjoyable.
By far, the best car buying experience I’ve EVER had! From the moment I inquired about the car I was interested in, until the moment it was delivered to my house, Andrew Risko was there for me every step of the way. If you’re in the market for a new car, give Andrew a call. You will not regret it!
Our sales guy Youssef was incredible. He quickly completed all the purchase paperwork and assisted us with a few issues after the sale, days later. He reviewed the features of the MDX once with me on the day of the purchase and thane again with my wife the next day. Youssef was awesome!!!!!!!!!!! Gene Paul Smith
We thoroughly enjoyed the car buying process with Kyle. He helped us decide which car was the best option for us as well as getting the best deal for our new car. Even though we are regular Acura customers, there were so many new features with this car. Kyle helped us understand all the new features and how to best utilize them. He was very patient with our many questions
Ron did an amazing job even when busy getting us taken care of! Make sure to ask for him 🙂 thanks Ron
Anton did a great job handling my needs. I’m very happy with my purchase! Such a gentleman. Come see him and Ron!
Ronald is the best sales guy that I’ve ever met. I def rec to ask for him.
Jon from the online sales department and Alexis, our sales person, were both extremely helpful and easy to work with. Alexis went above and beyond. The process was simple and we are very happy with our MDX. Highly recommend Alexis and this dealership.
Bought a new Acura ADX at Acura of orange park The experience was outstanding. Youssef was wonderful and very patient while I looked at many cars I will definitely keep buying from them
Ron helped me out with everything. Came to drop car off for oil change and ended up leaving with a brand new car. Fast and great service. 10/10
Kevi was my salesman for the ZDX. The test drive was spectacular. The incentives are unbelievable. Kevi was very knowledgeable & personable. He gave me a better understanding of electric vehicles. The no maintenance sold me!
I love Ron he is the best salesman ever
Thank you Ron for being showing me a great experience at Acura of Orange Park please go see hollywood
Kevi is the hardest working salesman at Acura Hanania. He’s diligent in his pursuit in getting you the best deal. His commitment to his customers are second to none. Thank you Kevi!
AL did a great job helping us. Ho see him.
Al was awesome
Youssef is awesome. Got the car of my dreams.
Ron (Hollywood) Is the best check him out.
AL helped me out.
if you buy a car and there is a problem they will not help even if it is the same day also the car they sold has tires over 6 years old that are not safe . you think when you go to a dealership you could trust the salesman when he tells you the car went through the shop and passed inspection .Nadi, with all due respect, you knew full well I live over two hours away. Telling me to “just bring the car back” within 72 hours as if that’s a simple task is incredibly dismissive and unhelpful—especially when ... Read More DealerRater - May 24, 2025
Hanania Acura of Orange Park Has great customer service. I was helped by Pierre and Tyler two wonderful salesmen. We were in and out pretty quickly. I would 100% recommend Hanania Acura of Orange Park
Tyler and Pierre were very helpful in purchasing my new Acura, good fast experience!
Thank you Ron!!! Great business professional attitude!!!! He was great!!!🤗
Ron "HOLLYWOOD" is the absolute BEST!! Go see him!! Nandi give Ron a RAISE!!!!
Great purchasing experience at Acura of Orange park. They were able to find a ride that works for both my Girl and me and help with get into it with my unique situation. Thank you for the great car shopping experience.
I love this car. It has been well maintained and has low miles for its age. My salesperson Alexis was great, very personable. But the rest of them seem to be the typical weird high pressure sales people you think of. It's a dealership that focuses on new vehicles while acting like a used car sales lot. Took them almost the entire 30 days to pay off my vehicle. No communication the entire time, had to make another payment on the trade in they bought. I'm sure I'll be compensated. I wasn't happy with the price I ... Read More DealerRater - May 15, 2025
Kevi did an excellent job with the purchase process of my MDX. He is very knowledgeable and answered all my questions. His great help gave me peace of mind! Tyler worked tirelessly to make this deal happen seamlessly! Thank you both!
Al Farra was very professional and courteous as he helped us complete the leasing transaction of the beautiful Acura EV SUV. The total experience was absolutely amazing!!
Al did a great job!
I absolutely love my new RDX. If you’re in the market for a new vehicle, I highly recommend asking for Ander. He’s an incredibly friendly and welcoming person who made the entire buying process much more enjoyable.
Andrew Risko made buying a car a painless experience. He is knowledgeable and patient for those of us who take our time selecting a new car. I highly recommend Andrew if you are interested in buying an Acura.
2nd car with this dealership! These guys really looked out for me and got me into the best situation!!
Tyler did the most outstanding job to help get are of what we needed for the payment and the warranty or the car and making sure of what we needed I do thank him for everything and getting us are new used car
The dealership was clean and welcoming with a nice selection. Everyone was courteous. Financing was very kind. Alexis was kind and thoughtful and made the experience better than expected.
My husband and I loved working with yousef and the team. They were very helpful and friendly. We love out car. Thank you!
Was very pleased to do business with such a wonderful staff and they made me feel super comfortable as this was my first ever purchase of a vehicle. I felt as though Alexis explained all of my options clearly and answered any questions I had very adequately. I had a great experience!
Alexis made the process easy and very transparent will be back to buy another vehicle.
Jason Anderson made the sales process easy and relatively painless. He answered our questions about the vehicle, followed up with us after the sale and acted in a professional manner.
I purchased a 2022 Acura MDX from Ron Wesley and Pierre Mazranny on December 21, 2024. I was informed that the two scratches (paint imperfections) on my used car would be repaired as part of the sale agreement. Since December 21st, I have called almost every day to speak to a representative in the service department to schedule the repair work. On Saturday, January 11th I arrived at the dealership at 7am (one hour from my home) and was told that the repair work had not been approved and was not in the system. In fact, the car I had purchased previously was ... Read More DealerRater - Jan 21, 2025
I visited Acura on a Friday with the intention of purchasing a car and provided a $500 deposit. However, upon reconsidering, I returned the car on Saturday. The dealership requested my presence on Sunday to discuss the matter. When I asked for my deposit back, the owner refused. Despite my history of multiple purchases from them, this was the first instance they denied a refund. On Monday morning, they processed my credit 18 times, which seemed spiteful.
Andrew definitely went above and was one of the best Sales Consultants I have encountered. He provided exceptional service and it shows that he cares about those he helps as well as represents this company well.
This was worst car buying experience of my lifetime. Picked out a car negotiated a price and was sent to lounge waiting to complete paperwork. We were never given a written breakdown of the deal. They came out periodically to try and sell us different extra warranty and packages. This was.supposed to be a certified car and eligible for lower interest rate. We submitted our loan application and the lady kept say we were still waiting on it to come back. We were there a totally of 5 1/2 hour. Finally she submitted the car certified documents to loan company and ... Read More DealerRater - Jul 16, 2024
Great customer service an really try to get you in s vehicle. The team is excellent
Just want to express my satisfaction with Clayton the sales person. I purchased a 2023 Acura MDX. He was very knowledgeable of the vehicle specs- he explained all features and offered me additional help with any questions
They added $4000 worth of fees( services)to the advertised online price, and I don't mean taxes and registration! Pretty shadey, but I guess they gotta pay for a Maclaren somehow!! I will never be back!!!!
I had some questions about a car that was online. They got back to me quickly and answered all of my questions. Thank you for your help.
Andrew was very helpful and our experience was one of our best. We were in an out with a new car in an hour and a half.
Great service and attention. Excellent treatment and very friendly staff. Abdallah specifically was simply amazing.
Everyone was very nice. I will definitely be back in the future for another vehicle.
The dealership was easy to work with. After a few days, we were able to agree on a price. The actual purchase of the vehicle was very seamless.
I have driven an Acura for almost 20 years! This was my first time dealing with Andrew Risko and it was the best experience! Andrew was so consistent with contacting me and keeping me updated until I was ready to make the purchase. He made the purchase process painless! He was very patient in demonstrating the features of the car. I’ll be looking to Andrew when I purchased my next RDX!
I purchased a used car for my daughter. This is the second car I've purchased from Acura of OP using Andrew. He is easy to work with and always communicates which is what I appreciate most!
Stephania Alton is the best. I got a lot of help from her. Thank you for your help.
I couldn't be happier with the exceptional service provided by the sales team at Hanania Acura of Orange Park. They took the time to understand my needs and guided me through the entire process with expertise. Kudos to Mr.Elnasharty, Mr Atallah and even Mr. Malek, for going above and beyond to ensure customer satisfaction.
I just purchased a new TLX and worked with Andrew. He is extremely professional and easy to work with. I also appreciate that he drove the car to my home and we finished the deal there - super convenient! Even after the sale, he’s been readily available and responsive to answer any questions that I have. Any car purchase that I have going forward, I’ll make sure to deal directly with Andrew. It was a very positive experience from start to finish.
I would like to thank Julia Burchfield, Mark Hanania, Mr. Nadi Malek and Bob Damelio. My car purchasing experience at Acura of Orange Park was superior, Julia Berchfield was very attentive, kind and her knowledge of all the vehicle features was top notch. I have never experienced such a relaxed atmosphere during the whole process they even provided me an excellent meal from a Spanish restaurant on the day I signed all my documents. I am looking forward to a great vehicle service experience from the team at Acura of Orange Park.
While the associates at this location are great it is absolutely absurd that there is a 200 fee for JUST a diagnostic to turn lights off. I bring my car to this location to be serviced often and I advised them what was happening and was told that if there was no work ,there would not be a a fee. Well 200 later that was a lie. I'm very disappointed because normally I don't have any issues with this location.
Be sure to watch financing carefully. We were given a price for the car but price was increased on final paperwork. Very sneaky. Won't do business with them in the future.
I have been bringing my car for service since 2015 on a regular basis. This time service was very poor even after making an 8:15am appointment I had to sit for six hrs and left at 2:15pm. They didn’t clean the car, had to send it back still didn’t vacuum the trunk. Service took too long four hrs. just for oil change and fixing rear windshield hose leak. Car washing/sealant took two hrs. still not done properly. Was very disappointed. Have to think twice to bring my car back to your place or not.
Excelente customer, Randy you are a great representative of this dealership ,and what a service should be
Courteous and friendly people. Service advisor even got me a better coupon for Oil Change Service and inspection. Rick Goerz is superb and kept me informed. Wait is not long even with a computer update and car wash. It is the beginning of the new year and Rick made it for a good start of 2023. Thanks.
Alex Cockrell was great. Bought a 2023 MDX from him, very knowledgeable of the car and he made the buying experience easy. Highly recommend Alex Cockrell!!!
Great sale people good price great service vere helpfull in getting intonvh your dream car.
Efficient. Gets customer done in as little time as possible. Brings issues to your attention immediately and provides options for completing necessary work...including scheduling customer for loaner car.
Bachir was very courteous, professional and very knowledgeable. I I highly recommend anyone seeking to purchase a vehicle to go see him at Acura of orange park.
Joshua came right out and received my car sent it back immediately and it only took them an hour change the oil and rotate the tires everything was extremely pleasant
I have purchased several vehicles from them and they've always been very good to me whenever I needed a service or vehicle to drive they've always been very accommodating
TL/DR: ordered car, their sales department messed up order repeatedly, gaslit me for 7 months, then ultimately scammed me when finally talking delivery. They would rather steal your money than earn your business.
Review:
I ordered an Acura Integra the day Acura opened reservations in March 2022. In the confirmation call the same day I asked directly if the dealership was doing any mandatory add-ons, accessories, or market adjustments of any sort, to which the person honestly replied they typically do but wasn't sure if they were on these orders. 2 days later I got a text back saying they received ... Read More DealerRater - Oct 15, 2022
Great and timely service. The loaner was clean and there was no waiting on either end.
Excellent service and extremely helpful. Everyone we met there was professional and I felt they really wanted my business.
My whole family use this Service Dept.We won't go anywhere else.We have 6 Honda/Acura vehicles serviced here.
Awesome service I’ve been a customer for 20 years. Amazing staff Samuel gets the job done very efficient.
I got exceptional service from the staff and this experience was great and pleasant and I was very impressed with the manager he was very friendly and professional
Had a very wonderful friendly experience today when I brought my car in for oil change tire rotation had a few filters changed and some windshield wiper blades.
Courteous and friendly. Sense of integrity, no pressure or upsell experienced to promote additional unneeded service products.
Very professional. Outstanding customer service. My Advisor Mr. Gage Goodman was tremendous in handling my services
People are very accommodating and very kind. Car was done as promised. Will come back for sure.
Professional, courteous, transparent service. Very pleased with my first visit. Josh is a real pro!
I have been doing business at Acura Of Orange Park since 1985. I have always had a positive relationship with all the personnel who have come and gone at the dealership. The service manager and all the other people who work in service,especially Gage, have a lot of integrity and communicate very well with their customers. I will continue to conduct my business with Acura Of Orange Park as long as the Haninia family owns it.
My salesmen, Bachir, and the rest of the Hanania automotive group from previous years and current have treated me well. My experience from start to finish was smooth and worked with me on getting the right vehicle that I ordered. Glad I met Carley on setting up the process, Bachir for being fantastic salesmen, and Joseph in finance for smooth transaction and crunching the numbers. Highly recommend visiting the Hanania group for automotive purchases.
Very courteous and unusually honest about what was being done to include cost and time
The dealer ship employees are very nice The lobby was very clean. Great customer service.